October 20, 2008

11th Annual Talent Management Summit at Venetian Hotel

November 17, 2008

Customer Engagement and Loyalty Summit at Hilton Downtown Miami Hotel

November 17, 2008

Customer Engagement and Loyalty Summit at Hilton Downtown Miami Hotel

May 14, 2009

Transfer Pricing for Financial Executives at TBD (Boston, MA)

May 19, 2009

6th Annual Corporate University Summit at Hyatt Regency McCormick

August 17, 2009

Call Centre Week Canada at Toronto