What do people got to do with it! Customer Relationships Management for Every Body and For Every Business! April 12, 2011

Great Food. Better Networking. Even Better Presentation by Gayle Naftaly, access.office, industry expert on multicultural marketing, public relations and customer relationships management.
Description
Each way a connection is made between a business and a customer or a potential customer is a Touchpoint. How do your Touchpoints affect your bottom line? How much does it cost to become customer focused? How much does it cost NOT TO?