San Francisco, California

Register now for the Overtone Webinar – Listening Audit: 5 Steps to Jumpstart Customer Listening!

Date: Thursday, June 11, 2009
Time: 11:00am - 12:00 PM PDT

Register by clicking the link below:

Join Overtone and Dr. Dave Meader, adjunct faculty at the University of California – Berkeley's Haas School of Business, and Principal of Meader Consulting Group, as they demonstrate how to conduct a systematic audit of your company’s listening channels. Dr. Meader explains how to lay the groundwork for invaluable customer insights from a company’s direct feedback channels and from social media. More importantly, Dr. Meader discusses the organizational strategies you need to get these insights out of the analysts’ cube and into the C-Suite.

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Added by soapboxmic on June 2, 2009

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