Voice of the Customer Excellence 2009 March 11, 2009

Attending this conference will give participants insight on what some of the most forward thinking companies are doing in VOC. Presentations will include best in class cases and methodologies to better understand customers in various lifecycle points of a product, process, and service.

Official Website: http://www.marcusevans.com/html/eventdetail.asp?eventID=15149&SectorID=1&divisionID=