"On this special event, Matt Florrell and Reza Mosaddeque Reza have teamed up to provide a unique presentation. Reza will be representing TAUG & Matt will be representing FAUG (Florida Asterisk Users Group) at the IT360 event premises. Reza is our local Asterisk & ViciDial consultant & founder of Digital Canada Inc who will be giving a gentle introduction to Asterisk & its capabilities as we are expecting a lot of new enthusiasts & curious onlookers.
Shortly following, our guest of honour Matt Florell arriving from Florida,
maker of ViciDial (pronounced as Vee-Chee Dial), will be speaking about this Enterprise Class Call Centre Suite software. Matt Florell has over ten years experience in building and managing Contact Center Customer Relationship Management(CRM) and telephony systems. He is the President of eflo.net Consulting in St. Petersburg, Florida
VICIDIAL Call Center Suite is Open Source, and currently in use at over 200 companies in over 30 countries worldwide. Lets hope Matt also brings some warm weather with him to Toronto!"
Tuesday May 1st, 2007
6:00 pm - 7:30 pm
Toronto Convention Centre
255 Front Street West
- Brief introduction to Asterisk for newcomers -- Reza Mosaddeque Reza
- Open source call centres with ViciDial -- Matt Florrell, creator
- Plenty of Q&A :-)
We will progress to a nearby pub (to be decided), around 7:30 pm -
Official Website: http://www.taug.ca/
Added by julian on April 20, 2007