The ROI of HR: Top Measures for the Business May 11, 2010

1.5 CPE Credits

If the past year has taught us one thing, it's that people, not cash, buildings or equipment, are the critical differentiators of a business enterprise. As economic conditions begin to readjust, how will you capitalize on your most valuable resource?

Learn to define and use key measurements to demonstrate how "human" resources make an excellent investment. Discover how to measure individual processes, as well as enterprise-level information. In addition to important specific measures, it is important to realize that numbers are not the answer; they only further define the question. We'll spend time exploring this philosophy as well.

Speaker
Melissa Irwin, SPHR-CA, Senior Consultant/Training Specialist, TPO HR Management, is a nationally certified Senior Professional in Human Resources and earned a BS in Business Administration from CSU-Sacramento. She is versatile in her presentation and facilitation techniques, and is equally comfortable discussing employment regulations as well as communication and leadership techniques with both employees and key managers. Melissa has a generalist's perspective of Human Resource Management and works with business owners and managers offering a broad spectrum of consulting services: from the auditing of current and desired practices, to the identification of areas of exposure and opportunity, to the development, implementation and ongoing support of sound employment policies and practices.

Desired Level of Experience: Open to all levels

Official Website: http://www.nchra.org