Strategic Customer Care September 11, 2012

Strategic Customer Care is a 12-week class to prepare customer service, technical staff, sales engineers and inside sales reps to take better care of customers and increase revenue opportunities.

Sandler’s Strategic Customer Care is unlike any other training. Not a quick fix program for basic customer service, it’s an investment in developing high-finesse skills for employees that interface customers daily.

Attendees will learn communication skills and psychology that enables you to delegate more and enables them to develop deeper customer loyalty and contribute to the company’s sales through no pressure techniques.

Investment: $2500 per person (12 weeks)

Register with Theresa at: [email protected]

Visit our website for registration www.sandlerannarbor.com