118 S. Main
Ann Arbor, Michigan 48103

The economy is rapidly shifting.  It is no longer enough to have a fine product and good service.  Customers and employees are making choices based on preferred experiences … from coffee to financial services.  Don’t get left behind.  Everyone needs to understand how to compete in the Experience Economy.

Discussion led by Kathy Macdonald, President, The Macdonald Group. Kathleen is one of only a handful of experts certified on this topic.

Official Website: http://workantileexchange.com/upcoming.html

Added by Workantile on September 18, 2009