Protect Your Online Reputation: Webinar Update for Members - November 2012 November 7, 2012

What are people saying about you online?

A good product and friendly service? A great place to work? Or not: a bad reputation can be hard to shake off once comments go online.

Hospitality is always in the spotlight - everyone likes to share discoveries and they also love to find fault...now they can share it with the world!

This important 1-hour Webinar will show you the best ways to monitor and respond to negative comments, and keep customers and staff onside.

Official Website: http://www.profitablehospitality.com/public/Protect-Your-Online-Reputation-Webinar-Update-for-Members--November-2012.cfm