Project Quality Management August 1, 2012

Overview: The Quality Management course addresses the planning and implementation of project Quality management processes as they are integrated into the overall project plan and execution. Students learn the evolution of Product and Project Quality and are provided with theory and practice on the 3Project Management Institute (PMI)® Quality Management Processes. Quality Planning is discussed and practiced as an integral part of the overall project planning sequence.

Process based Quality Assurance is addressed with a set of hands-on practice using a team case study. Students are taught Product based Quality Control through a series of case study based analyses and discussion exercises.

Prerequisites: Students should have taken Project Management Introduction or equivalent project management experience.

Course Content:
Upon Course Completion Students will gain:
• An understanding that Quality Assurance is less expensive than Quality Control
• A perspective into why Quality must be addressed from the earliest stages of project planning through to product delivery
• Fluent working knowledge of the PMI® best practices for Project Quality Management
• Cost effective mechanisms for integrating quality practices into the overall project management architecture

Tactical Skills Developed:
• Planning project Quality
• Assuring project Quality
• Quality Control
• Understand the history of Project Quality Management
• Tools for project process quality: Quality Assurance
• Tools for project product quality: Quality Control
• Understand the relationship between Quality Control and Scope Verification
• Implement Quality Assurance tools including Quality Audits
• Implement Quality Control tools including Pareto Charts, Control Charts, Cause & Effect
• Diagrams, and Quality Metrics

For more information on this course and others, go to http://www.DataAnalysis.com

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