701 N Michigan Ave
Chicago, Illinois

You’ll learn the vital connection between customer loss, customer retention, and customer acquisition as well as how to retain your current customers, win back customers who’ve left, identify and stabilize at-risk customers and give your most desirable customers all the reasons they need to stay.

Official Website: http://www.the-dma.org/seminars/winback

Added by mBLAST on December 28, 2007