Optimising Your Service Level Agreements February 16, 2009
Wanderers Building, The Campus, 57 Sloane Street
Bryanston, Texas
Bryanston, Texas
Achieving optimal performance through SLAs
Gaining competitive edge through your SLAs
Understanding the metrics associated with services
Differentiating the liabilities on the part of both parties
Official Website: http://www.marcusevans.com/html/eventdetail.asp?eventID=15031&SectorID=39&divisionID=
Added by mBLAST on December 10, 2008