OEN - Steward Emery: When your customers can't live without you May 27, 2009

Today, if someone took a poll of your customers and constituents, asking if you matter to them, what do you think the response would be? If you ceased to exist tomorrow, do you think anyone would care? In other words, has your product, service or brand established an emotional connection with your customers to the extent that they are invested in your enduring success?

You're invited to participate in a dynamic exploration of how to matter with Stewart Emery coauthor of the critically acclaimed bestseller Do You Matter? - an insightful analysis of how great design for the human experience builds ardent, lasting bonds between you, your company and your customers.

As author of the international bestseller, Success Built to Last, and leader of Belvedere Consultants, Emery has delivered and led workshops, seminars and keynotes all over the world. On May 27th, he'll talk about design as a total concept from how a product looks, operates, sounds and feels to designing a company culture that is authentic and customer-centric focused – and how it's the cornerstone of your survival in a marketplace of mediocrity. This rare opportunity is one you don't want to miss.

Date & Time: Wednesday, May 27, 2009 - 4:00 - 6:30
The Hilton Portland, 921 SW Sixth Avenue, Portland, Oregon, United States 97204

Cost: $50 OEN member, $75 non-member

Official Website: http://www.memberservicecenter.org/irmweb/wc.dll/orporntw?id=orporntw&doc=events/event&kn=80