International Contact Center Expo & Conference October 25, 2010

Interact and network with industry leading operations, technology, and customer care executives crossing many industries and beyond your borders.

International Contact Center Expo 2010 delivers content that directly impacts your productivity…

Integrating Customer Satisfaction into Your Financial and Efficiency Metrics

Preparing Your Organization for the Convergence of Contact Center Technologies

Incorporating Flexibility and Scalability into Your Center

Improving Operational Efficiencies Outside of Technology

Forecasting the True Costs of Partnering with Offshore Contact Centers

Successfully Integrating At-Home Agents in Your Operations

Maintaining Brand Consistency When Outsourcing Customer Care

When Registering please use code EDIARY!

Official Website: http://www.internationalcontactcenter.com/