Innovation Games for Customer Understanding: Training Class November 3, 2011

Join The Innovation Games Company and 21apps for a two-day interactive Innovation Games course in London.

This two-day course will teach you how to:

* Discover what customers don't like about your offerings
* Uncover unspoken needs & breakthrough opportunities
* Understand where your offerings fit into your customers' operations
* Clarify exactly how & when customers will use your product or service
* Deliver the right new features & make better strategy decisions
* Increase empathy for the customers' experience within your organization
* Improve the effectiveness of the sales & service organizations
* Identify your most effective marketing messages and sellable features

Official Website: http://innovgameslondon.eventbrite.com/