ICI-24 Design and Operation of an In-house CI Centre February 27, 2011

Tasks, Organization, Software, Staff

A CI centre is the command centre of a company. Here, enterprise wide information flows in order to make important decisions in real-time. With such a centre, a company can improve its competitiveness in a sustainable way by timely reaction to market and competitive developments and by avoiding costly wrong decisions.

To avoid set-backs with the implementation of a CI centre, consideration has to be given and optimizations taken into account with resources, design and implementation.

With a case study, the attendees will compile a concept for an in-house CI-centre and evaluate the chances of success for that concept.

Workshop foci

- Examples of successful CI Centres
- Role and tasks of a CI Centre
- Forms of organisation
- Software for a CI-Centre
- CI staff

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