How to Work with Difficult Clients with Patrick Reilly October 22, 2010

Many of today's leaders exhibit overly aggressive behaviors that hamper their effectiveness and cripple their teams. Abrasive leaders rub their coworkers the wrong way and can undermine your consulting engagement. Their aggressive management styles create interpersonal friction that grates on subordinates, peers, and superiors, paralyzing productivity and disrupting the flow of work.

Not addressing this problem as part of a consulting engagement may impede your ability to deliver on the results you've been hired to produce. Abrasive leaders often present a great challenge to consultants, who describe them as "uncoachable."

Whether you are consulting on marketing, accounting, technology or other content areas you can use compelling feedback that assists abrasive leaders in recognizing their impact on others, helps them develop "social sonar" and facilitates the personal insight that motivates them to change and take new actions. This will help your projects flow more smoothly.

During the workshop participants will learn:

* How to tame abrasive managers and create the change they say is not possible
* The difference between performance and conduct and why that matters to business success
* How to calibrate the balance between attaining the organizational vision and the "cost" of working with abrasive managers
* Why investing in those who perform but have conduct problems may be a company's best business decision

About the Speaker

Patrick Reilly is the President of Resources In Action, Inc. (www.resourcesinaction.com). He has 25 years' experience helping leaders solve current business problems while supporting them to become better leaders tomorrow. Patrick specializes in working with leaders in transition and those who are talented yet difficult.

Official Website: http://BACNetwork.com