FtOCC Tech Los Angeles (April 14 - 16) April 14, 2009

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FtOCC Technician Certification (trixbox Pro and PBXtra)
FtOCC Technician is a three-day technical certification course designed to train resellers and consultants to support their clients running trixbox Pro and PBXtra systems. Taught by Fonality technical support instructors and designed for Linux system administrators, FtOCC Technician dives deep into platform and application installation, carrier setup and integration, network configuration, echo causes and remedies, and other common issues. Upon completion of this course qualify to become aFonality Resellerand earn increased discounts on Fonality products and support.
What Do You Get?

Free trixbox Pro demo kit with Call Center Edition and support
Discounts on PBXtra and trixbox Pro licenses*
Discounts on Fonality support*
FtOCC Certified polo, tshirt, and hat

* Upon acceptance into Fonality's Ultimate Channel Program.
During the course, we will cover:

Tier 1 and Tier 2 level troubleshooting
LAN & WAN environments
Proper system hardware configuration
trixbox and PBXtra installation guidelines
IP phone and SIP provisioning
Proper router and firewall configuration

Who Should Attend?

Resellers and consultants growing their trixbox and PBXtra businesses
Linux technicians and engineers
Fonality Certified and Premium resellers

NOTE: A practitioners knowledge of Linux is required. Without it, you will likely not gain much value from the class, as we start day one from the Linux command line interface and build from there. In particular, the hands-on laboratory exercises will require a comfort with basic CLI commands, simple scripting, and the ability to quickly scan and analyze system and application logs.
Course Objectives:

Install and configure trixbox Pro and PBXtra with confidence
Resolve installation, administration, and usage problems more quickly
Provision your own phones, thereby decreasing the turnaround time required for add-on phones and devices!
Experience fewer problems by avoiding the usual "beginner" mistakes!
Have an in-depth understanding of how trixbox and PBXtra work (product, process, policy, protocol)
Receive full reseller discounts (for signed Certified and Premium resellers only)

Full course details including a schedule can be found here

Organized by Fonality trixbox
trixbox is an IP-PBX software solution designed for small and medium-sized businesses. trixbox comes in two flavors: the open-source community edition and a hybrid-hosted, commercially-proven solution.

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Ticket Info:  

• FtOCC Technician Certification - Early Bird, $1,999.00
• FtOCC Technician Certification, $2,499.00

Official Website: http://ftocc2009-upcoming.eventbrite.com