Essential Skills for Supervisors Course/Class January 20, 2011

Whether you're new to supervision or want to lift your performance, there are many skills you need to be successful which can't necessarily be gained on the job. Through discussion, exercises, role plays and a little theory you'll learn how to establish credibility and gain trust, develop effective working relationships, motivate your team, encourage participation, improve morale, build performance and productivity, and link your team's performance to the expectations of senior management.

Official Website: http://www.cce.usyd.edu.au/course/esfs