Es 244-3 Root Cause Analysis March 18, 2009

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Course Meets:
March 18, 2009

Abstract:
This is not the usual recitation of quality
toolbox methods. Come prepared for a day
of dynamic interactive learning of the strategies for uncovering the underlying
root causes of problems and making corrective action certain and permanent.
Discovery of the root causes of problems and
non-conformances is the key step in every problem solving model and every
corrective action process. Permanent
solutions to "things gone wrong," performance that displeases
customers, and unwanted excessive variation require more than superficial wound
dressings. In this one-day workshop, you
will learn an effective strategy and how to select and apply the right tools to
uncover the underlying root causes of problems to assure that the real problem
is addressed, solved and permanently corrected.
In addition you will learn how to
align Root Cause analysis strategically with the goals of you organization.
Course content:

Effective
Strategies for Problem Solving
Statistical
Thinking applied to Problem Solving
How and
when to use divergent and convergent thinking
A
Refresher on Quality Tools and Techniques
Process
Maps and Flow Charts that reveal more
Practical
techniques popularized by the Six Sigma movement
How to use
Multi-Vari Studies
Applying
logic trees and Fault Tree Analysis
Managing
the Corrective Action Process
Responding
to Corrective Action Requests

Who should attend:
Everyone interested in continuous improvement, corrective action and
permenantly resolving nonconformities.
Prerequisites:
Problem solving and corrective action experience is helpful.
Notes:

1. A 10 % discount will
be applied to the purchase of 3 or more registrations either on-line or via
invoice.
2. This course will
not be held if there are five or fewer registered and paid attendees.
3. Also available as an
ON-SITE Course.
4. Do not pay the
course fee until you are notified by the instructor that the course will be
offered.

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Payment due prior to the
first class.
Mail remittance to:
ASQ Philadelphia Education Registrar
149
Kirkland Ave
West Chester PA 19380-3982

For Invoicing, send company
purchase order to:
ASQ Philadelphia Education
Registrar at the above address.
Email: [email protected]
Phone: 610-696-7589
Provide: Contact name,
mailing address, telephone number of the person to receive the invoice.


Organized by Philadelphia Section -American Society for Quality
The Philadelphia Section of the American Society for Quality (ASQ) is one of the leading sections in the nation, with 1200+ members! Come join us for this exciting course.

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Ticket Info:  

• Member, $375.00
• Non Member, $400.00

Official Website: http://es2443rootcauseanalysis-upcoming.eventbrite.com