Join us as Ellyn Ramich reads from her first book in her Customer Service Chronicles series, 411, an accumulation of humorous customer service stories from when she was a directory assistance operator. Visit www.ellynramich.com for more information about Ellyn Ramich, her publishing house, or to just read a humorous customer service story. Come laugh with us!
Added by Ellyn Ramich on June 12, 2011