Customer Focus Workshop October 14, 2010

Customers today have many choices. Give your organization a strategic advantage. Make your customer requirements your top priority and constantly give them what they want!

In our fun and interactive workshop, you will:

* Examine your attitude toward your customer (internal or external)
* Assess how customer-oriented you are.
* Identify key customer requirements.
* Develop improvement plans to respond to customer feedback.
* Develop a system for measuring and tracking key customer requirements.

Official Website: http://register.tools2succeed.com