Customer Focus Workshop October 8, 2009

Customers today have many choices. Give your organization a strategic advantage. Make your customer requirements your top priority and constantly give them what they want!

In our fun and interactive workshop, you will:

• Examine your attitude toward your customer
• Assess how customer-oriented you are.
• Identify key customer requirements.
• Develop improvement plans to respond to customer feedback.
• Develop a system for measuring and tracking key customer requirements.

Registration fee includes buffet breakfast, workbook, materials, and an optional 15-minute phone consultation following the workshop.

Official Website: http://register.tools2succeed.com