Credit Management & Collection Strategies August 1, 2010

Credit services professionals are finding it tough to improve the organization’s bottom line; it is difficult to convince others on ideas and concepts that helps bring in the owed dollars. It is essential that this key person knows the entire spectrum of effective credit management in order to support effective decision making and developing strategies that can effectively manage collections for the organization.

Principal Areas Covered:
Credit Policy, Credit Scoring and Risk Assessment, Query Resolution, Collection Techniques ( Telephone, Letter / Fax / Email, Customer Visit, Sales-Credit Relationship ) and Effective Negotiation Skills

Official Website: http://www.jfpsgroup.com/kltrainings/CMCS/