Creating a Culture of Engagement - 1.5 CPE credits October 13, 2011

engage in-`ga j, en- vb: to involve (a person or his attention) intensely; engross; occupy.

Put in business terms, engagement is the willingness and ability to contribute to a company's success through extra time, brainpower and energy. Yet, according to a recent Gallup study, only 29% of US employees are engaged at work. 71% of your employees are less profitable, less customer-focused, less safe on the job, and more likely to jump ship at the first opportunity. It is imperative to understand what impacts engagement and how career conversations serve as a valuable engagement tool. Discover best practices and challenges in career conversations, as well as practical tools for improving employee engagement.

About the Presenter
Jill Biegenzahn, SVP Talent Development, Lee Hecht Harrison
For over 20 years Jill has worked as an organization development professional building organizations' capabilities in the areas of strategic planning, team development, coaching, performance management, training and development, and organizational change. Jill has partnered with executives in designing and delivering projects that align organizational and management initiatives with business strategy to increase overall performance.

Official Website: http://www.nchra.org