ATP - Social Media: Shaping the Next Generation of Telecom Services January 13, 2009

Social media is more than blogs and viral videos on YouTube; it's about helping companies generate revenue, cut costs and create new lines of business. This panel will look at how social media can shape the telecommunications industry -- from fixed wireline to mobile. Attendees will learn about the cost of implementation, demands on bandwidth, and social media's impact on marketing and customer support.