Unified Communications June 18, 2009

There are many descriptions of what Unified Communications is, but the one that we prefer is “A trend in business to simplify and integrate all forms of communications.”

That leaves the question “Why would I want to do it?” and that is what this event sets out to demonstrate.

Merits next free event will explore how unifying your existing processes can help your business to:

• Provide better service to your customers sourcing information and resources to resolve issues more quickly and efficiently
• Reduce costs by eliminating unnecessary effort and travel
• Reduce time involved in business processes by ensuring that communications between people are more effective and timely thereby reducing human latency
• Work more closely with partners to meet business opportunities or challenges through enhanced collaboration / federation
• Improve teamwork in-house, to work more effectively
• Organisational agility by leveraging knowledge management and delivering information to the point of use quickly

This in turn will result in:

• Improved decision making
• Business effectiveness, efficiency & profitability
• Better service to customers
• Faster speed to market
• Improved collaboration and knowledge sharing
• Competitive advantage

This free event will further explain how your business can take away the integration concerns that sometimes inhibit the introduction of Unified Communications and at some of the funding options available.

Official Website: http://www.merit.org.uk/events/showevent.asp?recordid=159