Tap Into Emotional Intelligence to Overcome Break in Communications November 11, 2010

What do consultants do when project team communications seem to just fall apart? Emotionally intelligent and happy consultants have exceptional interpersonal skills, adeptly deal with different personalities, and keep most consulting projects moving forward and driving business results.

However, only the top consultants understand the secrets to using specialized techniques for keeping a project on track when there is a seemingly insurmountable conflict with a key client company employee.

PATCA's November dinner meeting features Dr. Maynard Brusman, a consulting psychologist and executive coach for Working Resources based in San Francisco. Dr. Brusman, who has over 25 years of experience in consulting psychology, will discuss methods emotionally intelligent consultants can use to interact positively with difficult people - resulting in more effective consulting engagements.

Based on the principles of emotional intelligence - the neuroscience of empathy - Dr. Brusman will share:

--Three ways to get through to absolutely anyone.
--Techniques for dealing with personalities and behaviors that impede reaching consulting goals.
--Reasons to use a coaching approach for resolving conflict when conversations get fierce.

Attendees will walk away with practical tools and techniques for engaging powerful stakeholders in the workplace, and winning strategies for gaining organizational support and achieving consulting results.

Dr. Brusman will also explore other key concepts, such as the high cost of ego, the psychological need for control, recognition and respect, and the use of power and persuasion in the workplace.

Official Website: http://www.PATCA.org