Strategic Customer Care March 25, 2013

Sandler Training Ann Arbor
501 Avis Drive
Ann Arbor, MI 48108
(734) 821-4830

March 25th, 2013 - June 10th, 2013
8:00 am – 9:30 am

Strategic Customer Care is a 12-week class to prepare customer service, technical staff, sales engineers and inside sales reps to take better care of customers and increase revenue opportunities.

Sandler’s Strategic Customer Care is unlike any other training. Not a quick fix program for basic customer service, it’s an investment in developing high-finesse skills for employees that interface customers daily.

Attendees will learn communication skills and psychology that enables you to delegate more and enables them to develop deeper customer loyalty and contribute to the company’s sales through no pressure techniques.

Investment: $2500 per person (12 weeks)
Once a week on Mondays from March 25th, 2013 to June 10th, 2013

Register with Theresa at: (734) 821-4830

Visit our website for registration www.sandlerannarbor.com