Shared Services and Outsourcing Week India December 3, 2012

The Only Summit in India Where Captives and Outsourced Centres Gather Under One Roof to Explore the Latest Business Transformation Trends
1 key USP will grasp people’s attention
In the past 12 months, the shared services & BPO sector in India has witnessed:

Global Captive (In-house) Centres evolving into Centres of Excellence, enabling end-to-end processes and generating insights through data analytics
Outsourcing Services Providers undergoing radical changes to strengthen domain expertise, specialising in industry verticals and providing customised value-added services
Domestic Indian Companies increasing their adoption of shared services and outsourcing models to enhance their global footprint and advance their expansion plans out of India
What’s new in this year’s agenda?
1. Fresh perspectives with 90% NEW Speakers

2. Design your own agenda by choosing the sessions that are applicable to you:

Captive In-house Centres & Hybrid Centres
Outsourced Operations
HR Transformation & Optimised Service Delivery
Finance Transformation & End-to-End Process Control
Multi-function Global Business Services
Domestic Indian companies
Foreign Multinational companies
3. Structured Networking Exercises to maximise your interaction and knowledge-sharing

4. CXO Forum - Exclusive, closed-door meeting focusing on business issues beyond shared services & outsourcing

5. Pre-conference Workshops – Roadmap the ‘Operational Excellence‘ journey to give you a head-start on achieving results

Top five reasons why you must attend Shared Services & Outsourcing Week India 2012
Discover proven strategies on Big Data management, outcome-based performance metrics & process-centric model
Gain first-hand information about the board members’ insights on ‘how to engage shared services and outsourcing further’ to drive strategic impact
Get ahead of the game: Capitalising on the paradigm shifts in the BPO/ITO industry: Verticalisation & Business Process as a Services (BPaaS)
Support Excellence in the SSO community - The Oscars of Shared Services: SSON’s Excellence Awards returns bigger, better and more extravagant than last year
Access to the I6 debate - Designed specifically to tackle the challenges/nuances of the Indian market (domestically and globally)