SDForum Emerging Tech Event: Emerging Technologies in Physical Retail January 14, 2009

Emerging Technologies in Physical Retail presented by Albert Wong, IT Architect, IBM, and ACM Distinguished Speaker

Abstract:
Two major themes are driving the invention and adoption of technologies in physical, bricks-and-mortar retail: (1) the need to make the physical retail experience as trackable, analysable and steerable as the online experience, and (2) the redesign of retail environments by customer type. In this talk, Albert Wong of IBM will survey the leading new retail technologies (including ecash, guided selling, radio frequency identification, and near field communications), and explain how they are being deployed by major retailers such as Best Buy, Walgreens, 7-Eleven, McDonalds, Marks and Spencer, and Virgin. Mr. Wong will also cover the software and hardware infrastructure developed to support those emerging technologies.

Bio: Mr. Wong is an IT Architect with IBM Retail On Demand Emerging Business Opportunities (EBO), an IBM skunkworks charged with increasing IBM's business and technical solutions within the retail industry. He was formerly with the IBM Global Services Linux and Grid EBO, building IBM's initial entry into the Linux and Grid Computing market, and with IBM Global Services Application Services and IBM Sales and Distribution Technical Sales Support. Mr. Wong's experience spans the spectrum of IT business and technical development, including technical pre-sales, solution design and implementation, offering development, and ecosystem enablement. He also co-leads the IGS Open Source Community of Practice, an IBM internal grassroots knowledge network with 7,100+ members.

Free to SDForum & ACM members, $15.00 for non-members.

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