Leading Difficult People March 17, 2009

Consultants and other business professionals are often caught in tenuous situations where they are required to deal with -- and lead -- difficult clients. This presentation by a recognized authority on "Leading Difficult People" will discuss how to do this successfully. The speaker, Linda Lucas, is principal of The Coraggio Group and will explain such phenomenon as:
* The people who are hardest to love are the ones who need it the most!
* How to feed others when they live in their fear
* How to identify the four behavioral styles of DiSC
* The behaviors and needs of each style in conflict
* Deliverables: Strategies to adapt and lead difficult people

About the Speaker:

Linda Lucas' focus is the cultural health and alignment within organizations. She helps individuals and organizations strengthen their self-awareness and embrace the human dynamic within their environment to create a more effective culture. Her interest in organizational development is influenced by 16 years of experience in marketing and advertising. Prior to relocating to the Pacific Northwest, Linda worked in account management at the Chicago office of ad agency Leo Burnett where she supported some of the world's leading brands.

$25 for IMC members, $35 for non-members before March 12; $30 for IMC members,$40 for non-members after March 12.

Official Website: http://imc-oregon.org