Got Lemons? Make Lemonade! Turning negative press into more Business! January 26, 2009

Have you received a less than flattering review about your business? Perhaps you feel the pressure of negative statements from a previous unsatisfied customer? This class will cover how to turn those negatives into positives! EVERY Business goes through it, but sometimes it can be a challenge to overcome negative publicity. Some class highlights are:

* What to do if you are LISTED on Ripoff Report or
any other venting website.
* CUSTOMER SERVICE TECHNIQUES to handle the OUT OF
CONTROL customer.
* How to utilize BAD PRESS such as articles, blog
listings that don't hold you in a favorable light
to bring in business and CLOSE SALES.

Official Website: http://www.kerrysnetworkforwomen.com/confcalls.html