Etiquette & Protocol Across Cultures May 22, 2010

Business Etiquette and cross-cultural communication is vital to everyone in domestic and international business and can make or break professional relationships. This course teaches business professionals the following skills:

* Effective Cross-cultural business communications
* Appropriate Etiquette when interacting with professionals from other cultures
* Managing face-to-face meetings with individuals across borders
* Perfecting multinational written communication, including e-mail
* Improving cross-cultural phone communication
* Clarifying non-verbal communications across cultures
* Understanding the nuances of gift-giving and business entertainment in other cultures.