Essential Skills as a Successful QA/QC Manager December 10, 2008

In the decade ahead, QA and QC managers will be facing more challenges and opportunities that at any time in the past. The role played by them will be very important in the effort to increase worldwide quality. With intensifying competitors from foreign products and services, the performance levels of quality managers will affect not just their own career but the economic health of the nation as a whole. The emergences of new markets which are cost effective and quality conscious are some of the main challenges for the future. Environmental changes and changing customer requirements are some other challenging issues for the future production and factory manager. The two primary objectives of the quality managers are to ensure the operations runs smoothly at high productivity and at the same time achieve the 7 performance objective of an organization. Many quality managers operate without a proper operations management process. This event will assist the QA and QC managers to put in place an operations management process where he/she can clearly define the activities and responsibilities of the QA and QC manager.
Objectives

* Improve on their quality managers skills
* Understand better on their duties and responsibilities as a quality manager for the future
* Manage and lead production teams more effectively
* Develop operational strategies for long term success
* Respond more effectively to environmental changes
* Create a customer driven culture
* Manage the production performance of their production personnel

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