Ellyn Ramich Book Signing July 9, 2011

Join us as Ellyn Ramich reads from her first book in her Customer Service Chronicles series, 411, an accumulation of humorous customer service stories from when she was a directory assistance operator. Visit www.ellynramich.com for more information about Ellyn Ramich, her publishing house, or to just read a humorous customer service story. Come laugh with us!