Basic Mediation Course December 12, 2008

Basic Mediation Course is a unique 4-day course. It will be

useful for those who are interested or already involved in

handling issues and disputes between friends, peers, colleagues,

family members, neighbors and community members.

What is Mediation?

-Mediation is a dispute resolution process where neutral third

parties bring the disputants to the table so they can engage with

each other in a constructive manner.

-Mediation encourages joint problem-solving and the Mediator

facilitates agreement between the parties

-The mediator, vitally, helps re-build relationships between the

parties.

-Mediation is a win-win approach

The course will help you understand:

-Why people in disputes do not listen to each other

-How people in disputes move to extreme positions, making it

further difficult for them to solve problems

-Why the conversation often becomes hostile

-The importance of people in disputes arriving at their own

settlement

-The role of a neutral third party

-Foundational theories of mediation and conflict management

You will learn how to:

-Recognize disputes between two people

-Address disputes as a neutral third party

-Apply mediation theories and methods

-Communicate better and enhance your listening skills

-Help others resolve their own disputes

-Empower others to reach amicable settlement

Venue: Indian Social Institute, 24 Benson Road, Benson Town, Bangalore-560046

Duration: 4 days (36 hours)

Dates: Thursday, 11th to Sunday, 14th, December 2008

Timings: 8.00am to 6.00pm

Fees (inclusive of materials, lunch for 4 days and delivery fees): Rs.6,000

For any further information please contact

Namita or Kaori at 080 41524785, 4117 2421, 4175 9134 or email

[email protected].