2nd Annual Customer Experience Management for Utilities September 11, 2008

This event has been researched and put together to enable your company to develop the strategies needed to get things right first time, every time. Avoid the costs associated with customer complaints and queries by offering them a complete service right from first contact.

Official Website: http://www.marcusevans.com/html/eventdetail.asp?eventID=14227&SectorID=3&divisionID=